25 Dec 2024 12:06 AM
The four light of your sky router
Powe and wifi are green
Internet no light is on
Voice is orange
I have reconnected the wires and power and restarted several times and still like that.
What should I do?
25 Dec 2024 01:32 AM
Posted by a Superuser, not a Sky employee. Find out more@johnnycnh First thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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