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Discussion topic: No internet

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This message was authored by: Bruce53

No internet

I have had no internet all day using mobile data at moment. Service check shows Broadband and WiFi good but no internet access Sky Q hub lights all green and Sky Q box  wired connection to hub not getting internet. Tried. Usual assistant but go round in circles . Tried calling but seems no one there as training day. Any help appreciated. Located North of Scotland.

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This message was authored by: Highlinder

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Bruce53  How long after your internet went down did you run the service checker and broadband test. Are you in the SYxx area by chance?

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This message was authored by: cookiemonsteruk

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Bruce53 

 

@Highlinder or IV32

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This message was authored by: Bruce53

Re: No internet

Hi it's been down all day done all the checks and reset hub but no joy area is AB56

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This message was authored by: Bruce53

Re: No internet

Also been trying all day on checks quite a few times

This message was authored by: Vic35

Re: No internet

I'm having the same issue, same area = AB56
This message was authored by: Kh8610

Re: No internet

I'm also having issues, done the check, reset and switched on/ off and still no Internet connection in Tyne and Wear area
This message was authored by: Prey2024

Re: No internet

It's still down around Manchester area. I'm in Wigan.

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This message was authored by: Bruce53

Re: No internet

Has anybody managed to get WiFi back?? Still down here.

This message was authored by: Vic35

Re: No internet

Still down here too

This message was authored by: Aoife9

No Internet

No Internet the past hour

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This message was authored by: Bruce53

Re: No internet

That's me got the internet back this morning AB56. No idea why it was off yesterday.😀

This message was authored by: Vic35

Re: No internet

Same here!!! Hopefully no problems today 🤞🏻

This message was authored by: Prey2024

Re: No internet

Mine's STILL offline... what's SKY doing?!

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