No internet

[Bruce53]

I have had no internet all day using mobile data at moment. Service check shows Broadband and WiFi good but no internet access Sky Q hub lights all green and Sky Q box  wired connection to hub not getting internet. Tried. Usual assistant but go round in circles . Tried calling but seems no one there as training day. Any help appreciated. Located North of Scotland.

[Highlinder]

@Bruce53  How long after your internet went down did you run the service checker and broadband test. Are you in the SYxx area by chance?

[cookiemonsteruk]

@Bruce53 

@Highlinder or IV32

[Bruce53]

Hi it's been down all day done all the checks and reset hub but no joy area is AB56

[Bruce53]

Also been trying all day on checks quite a few times

[Vic35]

I'm having the same issue, same area = AB56

[Kh8610]

I'm also having issues, done the check, reset and switched on/ off and still no Internet connection in Tyne and Wear area

[Prey2024]

It's still down around Manchester area. I'm in Wigan.

[Bruce53]

Has anybody managed to get WiFi back?? Still down here.

[Vic35]

Still down here too

[Aoife9]

No Internet the past hour

[Bruce53]

That's me got the internet back this morning AB56. No idea why it was off yesterday.😀

[Vic35]

Same here!!! Hopefully no problems today 🤞🏻

[Prey2024]

Mine's STILL offline... what's SKY doing?!