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Discussion topic: No internet
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This message was authored by: Dondon4774
Message posted on 27 Jun 2024 09:26 AM
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No internet
Hi. I have no internet at all at home.
none of my apps are working.
i have tried to reset and switched off my box etc with no luck
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Jun 2024 11:21 AM
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Re: No internet
@Dondon4774 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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