No internet

[Alidav332]

No internet for over 24 hours @skyhelpteam

[Highlinder]

@Alidav332Are you in the Manchester/Chesire area of England as there was a very large outage in those areas.

[Daniel0210]

@Alidav332 

Does this link highlight any issues locally to you?
https://www.sky.com/help/servicestatus 

You could check Skys Twitter help page 

https://twitter.com/SkyHelpTeam 

[Alidav332]

Thanks for the reply. It's saying no known issues in the area but there are loads of local households affected. Can't test signal in the house as no internet. 

[Highlinder]

@Alidav332You can run the broadband test on mobile data using the link provided or via the Sky app.

[Alidav332]

Yes, I'm in Warrington. Any idea when it's due to be resolved? Their website is saying no known issues 🥺 @Highlinder 

[Highlinder]

@Alidav332Are you able to call Sky at all to see what the possible fault is if the broadband test is showing as okay?

[Totalwar2]

South London had no internet since 12pm this afternoon.Run sky tests and says there no problems but I can get internet working and done power recycle 

[Alidav332]

Just got off the phone to them (1 hour later!) They're sending a new hub. No known issues in the area even though local press are reporting it. Thanks for the advice! ✌️