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Discussion topic: No internet since Tuesday

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Avatar for Steve258
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This message was authored by: Steve258

Message posted on ‎20 Jun 2024 05:51 PM

No internet since Tuesday

Hi. Info tracker  message from open reach today but still no internet 

can someone update me as this is now affecting my work 

steve

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎20 Jun 2024 06:05 PM - last edited: ‎20 Jun 2024 06:13 PM

Re: No internet since Tuesday

Posted by a Superuser, not a Sky employee. Find out more

@Steve258  This is a customer helps customer forum, we have no access to accounts or orders, we can't provide any update for you.

 

If your broadband went live today it can take up to midnight to update on Sky's end.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Daniel0210

Message posted on ‎20 Jun 2024 06:05 PM

Re: No internet since Tuesday

Posted by a Superuser, not a Sky employee. Find out more

@Steve258 
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here.

 

You will need to contact Sky to see if they've received an update from Openreach. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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