No internet light

[alexber]

Hi there, the other two lights on our box are green but the internet light won't light up having turned it off & in numerous times. We have no internet or Sky TV working currently.  

[Archibald84]

Having the same issue, mine has been off and on for the past couple days 

[Highlinder]

@alexber  & @Archibald84  Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.