29 Sep 2024 01:58 PM
No broadband since Friday night.No internet light on Sky hub.Reset etc Changed connection cable from Sky Hub to Broadband port on wall microfliter.Changed Microfilter too.Pretty sure the problem is the sky feed into the house wall port - how to call a sky engineer asap
30 Sep 2024 09:36 AM
Posted by a Sky employeeHi there, @ncbp911. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
02 Oct 2024 09:36 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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