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Discussion topic: No internet in the evenings. Sky Ireland

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This message was authored by wherescolly This message was authored by: wherescolly

Re: No internet in the evenings. Sky Ireland

Wicklow Town seems okay tonight, no slow downs noticed at 5pm tonight or the usual the time window.

This message was authored by CupawnTae This message was authored by: CupawnTae

Re: No internet in the evenings. Sky Ireland

Wobbly 10Mbps for me at the moment in Naas.

Sky Q 2TB, Q090.000.71.00L
This message was authored by DannyW2 This message was authored by: DannyW2

Re: No internet in the evenings. Sky Ireland

had no noticeable issues in bray at 5:00pm or the usual time tonight

This message was authored by Jack_2300 This message was authored by: Jack_2300

Re: No internet in the evenings. Sky Ireland

Normal speeds tonight in Delgany for the first time in a week.

This message was authored by CupawnTae This message was authored by: CupawnTae

Re: No internet in the evenings. Sky Ireland

50Mbps this evening.

 

Earlier today I logged an issue with phone support. They told me there was some discussion about it between their agents, so with a bit of luck and enough reports they might actually do something about it.

 

The agent also recommended logging an issue via the My Sky mobile app, and maybe recording speedtest results about 30 minutes apart.

Sky Q 2TB, Q090.000.71.00L
This message was authored by RocketMan111 This message was authored by: RocketMan111

Re: No internet in the evenings. Sky Ireland

Has this been fixed now ?

This message was authored by akos This message was authored by: akos

Re: No internet in the evenings. Sky Ireland

No issues on my end for the past couple of days

This message was authored by CupawnTae This message was authored by: CupawnTae

Re: No internet in the evenings. Sky Ireland

Turned out my 50Mbps on Thursday was measured over (bad) wifi. Didn't think to test until late last night and it was full speed at that point.

 

So I'm optimistic that it's fixed

Sky Q 2TB, Q090.000.71.00L
This message was authored by BigFaceSmallNose This message was authored by: BigFaceSmallNose

Re: No internet in the evenings. Sky Ireland

I had better connection on Thursday evening. I wasn't he last night so don't know how it went.

 

I did spend three days on the WhatsApp chat. That didn't solve anything but at least they have a record of my displeasure.

The one n the chat dkd acknowledge that there was an issue in my area. I'll test again this evening.

Hopefully, it's fixed.

This message was authored by oreillykm This message was authored by: oreillykm

Re: No internet in the evenings. Sky Ireland

I lost faith in sky because of their lack of transparency.  I got through to a human on WhatsApp after 28 hours wait and cancelled without penalty.  I've ordered virgin instead.

This message was authored by RocketMan111 This message was authored by: RocketMan111

Re: No internet in the evenings. Sky Ireland

how did your test go @BigFaceSmallNose  ?

This message was authored by oreillykm This message was authored by: oreillykm

Re: No internet in the evenings. Sky Ireland

Snail like in Bray this evening.

This message was authored by DannyW2 This message was authored by: DannyW2

Re: No internet in the evenings. Sky Ireland

I had no issues from wed/thurs until today, now the speed drop and high latency seems to be back for me at least

Jogarty
Topic Author
This message was authored by Jogarty This message was authored by: Jogarty

Re: No internet in the evenings. Sky Ireland

Yeah it's happening again for me but I'm still getting Irish websites 

This message was authored by wherescolly This message was authored by: wherescolly

Re: No internet in the evenings. Sky Ireland

Slow tonight in Wicklow Town, not down just fairly slow

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