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Discussion topic: No internet , green flashing light

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This message was authored by bonniesky This message was authored by: bonniesky

No internet , green flashing light

Had fibre installed at end of nov had more days without internet than with , keep getting green flashing light on router 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: No internet , green flashing light

Posted by a Superuser, not a Sky employee. Find out more

@bonniesky the fault where the white Sky Max hub has a green flashing light requires Sky to get Openreach to sort out the issue. I am therefore escalating your post to the Sky team who support the forum who should be in touch soon to offer you a private online chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the brightly coloured chat icon which will be added to the forum pages for you to use.saving a long phone call.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: No internet , green flashing light

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by Chrisheappey This message was authored by: Chrisheappey

Re: No internet , green flashing light

Did you manage to get this fixed. Openreach could not fix my issue. 

bonniesky
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This message was authored by bonniesky This message was authored by: bonniesky

Re: No internet , green flashing light

No , I have since left Sky and joined BT, no issues at all with them works perfectly 

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