This discussion topic has been answered Discussion topic: No internet, flashing green router.

This message was authored by: SC00B · ‎05 Nov 2025

Router constantly flashing green after multiple resets. Clearly and issue going on right now. I'd like to think there's some sort of compensation if not solved by the morning.

This message was authored by: Daniel0210 · ‎05 Nov 2025

@SC00B

No. Auto compensation doesn't kick in until a full loss for more than 2 days.

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Hopefully it'll be back up and running before 7am.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
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This message was authored by: Daniel0210 · ‎05 Nov 2025

@SC00B

No. Auto compensation doesn't kick in until a full loss for more than 2 days.

When there are issues between midnight and 7am it's quite possibly going to be essential overnight maintenance taking place which is carried out then to minimise disruption as most customers are asleep. Hopefully it'll be back up and running before 7am.

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

This discussion topic has been answered Discussion topic: No internet, flashing green router.

No internet, flashing green router.

Re: No internet, flashing green router.

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Re: No internet, flashing green router.

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