No internet connection

[lee312]

I have had this problem connected but no internet on and off for 2 weeks now, slow green flashing light on hub, i switch of hub and router sometimes works but not always. Sky app broadband checker always tells me everything is working well! Difficult to find who to contact dont use a landline phone

[Chrisee]

@lee312 the online service checker takes up to an hour to pick up a dropped connection but once it does it is the quickest way to get help as it can book an engineer.