@Clai1 wrote:
Gone to settings network connection is an X as opposed to tick. Have clicked connect and searching and hold down button on router as described but after a while it says connection failed. Tried numerous times
@Clai1
I have escalated your post to Sky who should be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.
Look out for a blue chat bubble. When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.
You can find out more about this process in the link below.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147/#M1014
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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
