No internet connection

[sharonhope]

I can't get an Internet connection.  I have tried everything. I can get connection on other devices but not on my Sky Q box. Can anyone help?

[Tom-W19]

Hi @sharonhope 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147