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Discussion topic: No internet connection

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This message was authored by: Teumpettowers73

Message posted on ‎09 Aug 2024 12:13 PM

No internet connection

I have a regular daily issue with our broadband that when connected we get pc messages that state ' no internet'. When we are on phone they freeze and drop connection daily. This has been ongoing for some time and doesn't improve at all.
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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎09 Aug 2024 12:19 PM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Teumpettowers73  Does your broadband and phone connect to an external filter to your phone socket?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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This message was authored by: Teumpettowers73

Message posted on ‎20 Aug 2024 11:38 AM

Re: No internet connection

They both plug into a bit box that has an integrated filter i.e. the phone plugs directly into the BT box and no filter is required.
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