No internet connection

[JR47]

Why do I get 'No internet connection' as my WiFi status on my laptop, TV and phone? All checks show everything is meant to be working perfectly.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you @JR47 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks