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Discussion topic: No internet connection

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This message was authored by Stran This message was authored by: Stran

No internet connection

My internet has gone off, been off for about 10mins now, ran tests saying no problems, switched it off and on again, still nothing, other people on the estate having issues too

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This message was authored by Highlinder This message was authored by: Highlinder

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Stran  When you say you ran the tests, wasthis checking using the service checker and also running a broadband test?

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This message was authored by JackT97 This message was authored by: JackT97

Re: No internet connection

Hi Stran, 

 

Sounds like an issue with Sky in the area rather than your own setup.

 

I would strongly suggest to contact Sky and raise a fault with them. 

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