Discussion topic: No internet calls is causing WiFi to stop working

This message was authored by: MandM2024 · ‎17 Nov 2024

Paid the broadband, WiFi isn't working and it's saying problems with internet calls, but why is the WiFi/router light red?

This message was authored by: TimmyBGood · ‎17 Nov 2024

@MandM2024

If there's no internet connection then by definition internet calls cannot work.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: MandM2024 · ‎17 Nov 2024

It's saying there's no problem with the actual WiFi but then showing an issue after that step. It's showing all signs that the WiFi isn't working as the light is red, but all the lights are as they should be on the ONT on the wall.

Discussion topic: No internet calls is causing WiFi to stop working

No internet calls is causing WiFi to stop working

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