0

Discussion topic: WiFi from router is struggling to reach around a 3 bedroom house

Reply
This message was authored by OMG69 This message was authored by: OMG69

WiFi from router is struggling to reach around a 3 bedroom house

Router is getting old and the WiFi does not reach around all the house now and drops out in the upstairs rooms including my office
Reply

All Replies

This message was authored by Chrisee This message was authored by: Chrisee

Re: WiFi from router is struggling to reach around a 3 bedroom house

Posted by a Superuser, not a Sky employee. Find out more

@OMG69 as routers age they dion't lose range as they either work or dont work. However these days we all need faster connections as we donthings like streaming video and as your neighbours upgrafectheir systems interferencectends to become a greater issue.

 

Which Sky hub do you have in this picture?  

If its the Sky Q hub it is likely to be swapped out for the Broadband Hub within the next few months. That unit does have better WiFi range which might help. If you already have one of those if you pay for the broad band boost bundle you could ask for a booster to help,improve signal strength upstairs 

 

Sky are promoting their WiFi Max bundle which comes with a newer white hub which does not have greater range but is newer and potentially faster however the bundle includes up to 3 extenders if needed see https://www.sky.com/help/articles/sky-wifi-max

 

Althernatively you can do as I and many others do and turn off the Sky hub's wifi and useca third party system for wifi or even useca third party router but then things get moreccomplicated.

 

 

 

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
OMG69
Topic Author
This message was authored by OMG69 This message was authored by: OMG69

Re: WiFi from router is struggling to reach around a 3 bedroom house

It's OK thanks Sky are sending me a new one. Thanks for replying anyway 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion