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Discussion topic: No internet after services restored

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This message was authored by: AbbeyV33

No internet after services restored

My internet got restricted due to payment issues, I have now made the payment and reinstated services but am connected to broadband with no internet still: all the lights are green and everything should be good to go but no internet connection in any device and sky have been pretty useless telling me it is working when it isn't 

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This message was authored by: JimM1

Re: No internet after services restored

@AbbeyV33 All kinds off rules about late payments, and cleared time etc! So you either wait for the connection again, or call sky to see if/when connection will be fixed for you!

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This message was authored by: AbbeyV33

Re: No internet after services restored

There saying it's been restored and no issues there end I should have a connection but I don't 

This message was authored by: JimM1

Re: No internet after services restored

@AbbeyV33 Try switching the hub off for 5 minutes, then back on!

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