@Alex110 Have you logged the fault with Sky? any compensation would normally only kick in after 2 working days of no service after reporting the fault. Weekends don't count as OR work Monday to Friday on domestic faults.
https://www.sky.com/help/articles/auto-compensation
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
