Discussion topic: No devices connnecting
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Message posted on ‎08 Dec 2024 10:12 AM
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No devices connnecting
No Internet connection to any devices
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Message posted on ‎08 Dec 2024 10:22 AM
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Re: No devices connnecting
If a reboot of your hub doesn't fix it then the first thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎08 Dec 2024 11:33 AM
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Re: No devices connnecting
@Martincahil Your new thread you created for the same issue has been removed, you've received a reply to your original post.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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