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Discussion topic: Our WiFi has been on and off constantly for the past 3 days.

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This message was authored by: Jdicky

Our WiFi has been on and off constantly for the past 3 days.

Our WiFi box keeps losing connection it's so frequent it's basically unusable. This has been for the last 3 days. Could it be the box at fault or maybe cable issues.

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This message was authored by: Tom-W19

Re: Our WiFi has been on and off constantly for the past 3 days.

Hi @Jdicky 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by: Addie15

Re: Our WiFi has been on and off constantly for the past 3 days.

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please get back to us so we can re-escalate this for you. Thanks.

This message was authored by: Carol139

Re: Our WiFi has been on and off constantly for the past 3 days.

We have the same issue.

the test connection thing just apparently said it could be the hardwire isn't capable of handling the speed or something. **bleep**?

this is a ridiculous service to give to people 

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