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Discussion topic: No connection

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This message was authored by: Suckers1977

No connection

You say great connections from any bedroom, I can't get any connection, so this garauntee isn't correct, and I've just come over to you from Vodafone because of rubbish wifi
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This message was authored by: Chrisee

Re: No connection

Posted by a Superuser, not a Sky employee. Find out more

@Suckers1977 switching isps to get better wifi coversge is not going to work. WiFi coverage is primarily down to the layout and type of construction of your home not to the power of the router/hub supplied. 

Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surfsce then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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