Discussion topic: No connection

This message was authored by: Chelleg096 · ‎12 Apr 2023

My internet randomly stopped working tonight. The wifi and power light are green but internet and voice light is amber. I've followed the troubleshooting shooting articles and reset etc but still not working. By the end of the step by step guide my test connection says it's up and running again so no option to book engineer. Any help appreciated?

This message was authored by: Highlinder · ‎12 Apr 2023

@Chelleg096 Is this still the case this morning?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Chrisee · ‎12 Apr 2023

@Chelleg096 loss of connectivity in the early morning hours is often down to maintainace and update work being required. Systems usually come back later in the night so unless your service is still down this morning nothing is wrong.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: Michelleg098 · ‎12 Apr 2023

It was still the case until 6pm tonight but all sorted now

Discussion topic: No connection

No connection

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