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Discussion topic: No connection to mini box

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Tj110
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This message was authored by Tj110 This message was authored by: Tj110

No connection to mini box

‎29 Oct 2024 06:46 AM

Sky mini box keeps loosing connection 

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: No connection to mini box

‎29 Oct 2024 07:52 AM

Posted by a Superuser, not a Sky employee. Find out more

@Tj110 what iscthe colour of your Sky hub? If you havecthe newer whitectype the Q mini cannotvconnect directly to the new hub instead it needs to connectvto the main Q box or another Q mini or booster assuming that is connected. If you still have issues then call Sky as they will either send a booster or send out an engineer.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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