No broadband

[John_242]

My sky broadband stopped working. There is a red light at the LOS part of the connection on the wall. I've tried resetting a couple of times and self heal steps but none of the steps are fixing the issue

[lettice]

If your ONT is displaying a Red Light, have a read of this help article;

https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...