No broadband

[Emloucas1]

No broadband, have a flashing green light and trying to find a telephone number to speak to someone at sky is a nightmare!!! I live in Torquay does anyone else have the same problem today?  Aso have no phone network coverage so can't even use my mobile phone, having to walk up the street to use sky help 😡

[vasilchovek]

There is a known issue affecting Sky Max Hubs (white ones) that started around 2 AM due to an overnight update. This update has caused connectivity problems for over 46,000 customers. Our technical team is working to roll back the update and restore service, but we don’t have an exact time for resolution yet. We apologize for the inconvenience and appreciate your patience while we work to fix this.