Discussion topic: No broadband
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 15 Dec 2024 09:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
No broadband
No broadband, have a flashing green light and trying to find a telephone number to speak to someone at sky is a nightmare!!! I live in Torquay does anyone else have the same problem today? Aso have no phone network coverage so can't even use my mobile phone, having to walk up the street to use sky help 😡
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 15 Dec 2024 09:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No broadband
There is a known issue affecting Sky Max Hubs (white ones) that started around 2 AM due to an overnight update. This update has caused connectivity problems for over 46,000 customers. Our technical team is working to roll back the update and restore service, but we don’t have an exact time for resolution yet. We apologize for the inconvenience and appreciate your patience while we work to fix this.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page