I changed my ssid now I can’t connect to internet

[Taylor20]

I ripped my internet cord out moving furniture around . I thought I could connect wirelessly without the cord by putting my password that's on back of the hub as my ssid . Now I have a new cord I can connect to my internet please help . That robot support thing is beyond useless 

[Tom-W19]

Hi @Taylor20 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147