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Discussion topic: No broadband
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This message was authored by: rsh45
Message posted on 07 Dec 2024 02:08 PM
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No broadband
Test says everything's working, but it isn't. No internet, no phone.. Multiple resets of everything tried. Believe phone line has been damaged by winds (happened before).
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 07 Dec 2024 02:22 PM
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Re: No broadband
@rsh45 wrote:
Believe phone line has been damaged by winds (happened before).
If that's the case then you'll need to log it with Sky for Openreach to address, but obviously they are going to be a bit busy this week.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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