This discussion topic has been answered Discussion topic: No broadband or talk
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Message posted on 10 Apr 2024 06:51 PM
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Hi engineer x cd e to day to install sky hub. Said all I had to do was transfer leads from old talktalk box to new sky hub. Now got no broadband or landline phone. And account saying I don't have sky broadband. Waited since end of January for this.
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Message posted on 10 Apr 2024 07:28 PM
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@Steph59 wrote:
Said all I had to do was transfer leads from old talktalk box to new sky hub.
What kind of broadband did the engineer put in place? Typically such a visit is for FTTP and that's going to be a different cabling setup.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 10 Apr 2024 07:28 PM
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@Steph59 wrote:
Said all I had to do was transfer leads from old talktalk box to new sky hub.
What kind of broadband did the engineer put in place? Typically such a visit is for FTTP and that's going to be a different cabling setup.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Apr 2024 07:32 PM
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Re: No broadband or talk
https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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