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Discussion topic: No broadband - no internet light, voice light orange
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This message was authored by: Charlotte1711
Message posted on 28 Jan 2025 11:13 AM
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No broadband - no internet light, voice light orange
Hi all,
Woke up to find wifi down. Voice light is orange, internet light is off completely and the service checker will not run as it says it is unavailable at the moment.
I've carried out all of the suggested off/ons/disconnecting of cables.
Can anyone advise please?
Thanks!
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 28 Jan 2025 11:18 AM
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Re: No broadband - no internet light, voice light orange
@Charlotte1711 assume you are trying to run the app over a mobile connection but if you are and it is not telling you Skype are aware of an issue affecting your line give them a call tonreport it.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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