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Discussion topic: No broadband connection

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Avatar for Crazy+hazy
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This message was authored by: Crazy+hazy

Message posted on ‎15 Jul 2024 09:06 AM

No broadband connection

My broadband is down . All tests show everything is fine but I have an amber light in my router and no connection.

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎15 Jul 2024 09:29 AM

Re: No broadband connection

Posted by a Superuser, not a Sky employee. Find out more

@Crazy+hazy if the onlie connection test in the My Sky app run over a mobile connection isnt showing that Sky arexaware of an issue affecting your line you will have to call in to report the issue.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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