No broadband connection

[Sambooth]

After a broadband check it says I have 10 devices connected to my hub however there is nothing connected. And my hub is saying there's no Internet connection yet I've tried everything they've told me to do and it still hasn't worked 

[Mr+Flibbles+86]

Hi there @Sambooth , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147