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Discussion topic: Connected without internet

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This message was authored by Jon123321 This message was authored by: Jon123321

Connected without internet

We have a problem with wifi not working things like phones it will say connected without internet. You have to turn wifi on off on phone sometimes it will then reconnect. Ive tried resetting router checked all cables when you do test on sky app its saying everything is fine. If you get it working and go out when you return same thing it wont connect to wifi. 

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Connected without internet

Posted by a Sky employee

Hi @Jon123321 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
Jon123321
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This message was authored by Jon123321 This message was authored by: Jon123321

Re: Connected without internet

Hopefully ive sorted it i changed channel on router and its been ok 🤞

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