No alternative available

[Batsakas]

I just checked on MySky after receiving the email again re the switch off and there is still no alternative to my current copper broadband. Surely they cannot switch off if the technology os not there yet

[caesarome]

@Batsakas 

If Sky have emailed you to say they can not continue to provide your broadband then you do need to look at alternative suppliers otherwise you run the risk of being left with no supplier if you do nothing about it.

[Batsakas]

There is no other supplier

[Highlinder]

@Batsakas  Have you checked via your postcode to see what else is around be the mobile broadband or anything else like that?

Could you post a screenshot of the information you get from this form, that private information is in the top left, so can you leave that off please.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

[TimmyBGood]

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@Batsakas wrote:

Surely they cannot switch off if the technology os not there yet

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Sky can, yes. The Universal Service Obligation provider is BT.

[TimmyBGood]

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@Batsakas wrote:

There is no other supplier

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It's extremely unlikely that Sky is the only provider: BT/EE has presence everywhere apart from (for bizzare historical reasons) Kingston upon Hull.

[Batsakas]

 

[TimmyBGood]

@Batsakas 

So unfortunately (assuming there's not a table above that image) you're looking at the BT* 'transitional' provision over SOADSL, which is the digital equivalent of the legacy 'up to' 24Mbs full copper ADSL product: actual speed might well be a lot less as it's effectively obsolete technology.

You might want to look at cellular data, or even Starlink.

*BT because other ISPs may well not offer SOADSL at all.

[Batsakas]

Thank you will have a look. Cellular data won't work for CCTV etc.