No address or services linked to my account

[Sam_Johns71]

Hi there,

I'm a new Sky customer and recently had my Broadband activated. The connection is fine, but checking my account at sky.com I don't have any products, services or address linked to my account. Would anyone be able to help resolve this?

Thank you,

Sam

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[JohnnyH2]

I have the same problem having recently switched from BT