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Discussion topic: No WiFi
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This message was authored by: Shaz1986
Message posted on 09 May 2026 12:31 PM
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No WiFi
I literally tried everything that is on here about having Wi-Fi issues. My ONT light is red and I looked at the link how to fix that but it didn't work. The Internet circle on my box is off and the voice circle is flashing like this amber colour. my Wi-Fi was working fine when I woke up at 8 am and now it's not working at all.
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 09 May 2026 12:36 PM
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Re: No WiFi
If there's a fault on the external optical fibre circuit then there's nothing you'll be able to do to resolve it other than log the issue with Sky.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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