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Discussion topic: Anyone having trouble with ring camera wifi signal

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This message was authored by: Chris5898

Anyone having trouble with ring camera wifi signal

I have 4 ring devices and all good but 1 has a low rssi if 70. Sighned upto sky max no better so they sent an extender pod but still no improvement. The problem camera totally missing the pod and still connecting to the main hub furthest away from it rarther than the pod practically the other side of the wall 🤷. Also in my settings the 5gh is always off even when i toggle it on, go out come back and its off again?.
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This message was authored by: Chrisee

Re: Anyone having trouble with ring camera wifi signal

Posted by a Superuser, not a Sky employee. Find out more

@Chris5898 Ring devices only use the 2.4GHz band to connect. The issue with  the pod is it is designed to radiate signal out away.from the wall socket it is plugged into not behind it. You may get better coverage if you plug it into on the far wall of the room.External walls are normally double thickness which inevitably going to reduce the signal which is why the best position for boosters is often near a window overlooking the camera.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Chris5898

Re: Anyone having trouble with ring camera wifi signal

I cant get camera to even connect to the extender pod it's still by passing the pod and connecting with the router thats other side of house so extended pod unless  

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