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Discussion topic: Broadband

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This message was authored by: kath1234

Broadband

I have full fibre 150 but am having problems using my devices in various rooms of the house.

My printer is in a different room to the router and I am having issues trying to print. The message on the printer is “poor connection, move nearer to router”

There is a booster plug half way between the printer and the router which is switched on 24/7.

what can I do?

Kath
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This message was authored by: caesarome

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@kath1234 wrote:

There is a booster plug half way between the printer and the router which is switched on 24/7.

what can I do?


Contact Sky and request another pod as you might need another one, ordering more than one might require an engineer to come and set it up for you.

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