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Discussion topic: No WiFi upstairs

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This message was authored by: Stephanie40

No WiFi upstairs

Do I need a booster as there's no WiFi in the front bedroom. The hub is downstairs in the conservatory to the rear of the house
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This message was authored by: Highlinder

Re: No WiFi upstairs

Posted by a Superuser, not a Sky employee. Find out more

@Stephanie40If you have broadband boost or Sky Max broadband package you can ask Sky for a booster.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: TimmyBGood

Re: No WiFi upstairs

Posted by a Superuser, not a Sky employee. Find out more

@Stephanie40 

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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