No WiFi connection to tv. Broadband is with Sky and this is continually happening

[JRuss4225]

Most times  I switch on sky tv there is no internet connection. Service Checher tells me the WiFi is ok (although sometimes it says the connection to the hub is poor.

i am tired switching the tv and router off and on again to get the tv to work. 
The broadband drops a lot with other devices too.

[Tom-W19]

Hi @JRuss4225 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147