No WiFi No Internet

[Niz1]

When you run check on sky states everything is fine which is misleading

[Xshadowhunter]

mines down too in Grimsby 

[Nate-8]

This is beginning to be a common occurance this is not why I expect when I pay for a service I am barley getting any all of my devices are offline and there is NO internet this needs to be addressed immediately I am so disappointed lt happens far too often and the options to speak to someone is scarce, do better sky because I am not going to pay for a service I don't receive 

[Daniel0210]

All
When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.