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Discussion topic: No Wi-Fi connection

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This message was authored by Haley3 This message was authored by: Haley3

No Wi-Fi connection

There is no Wi-Fi connection therefore my sky streaming isn't working 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: No Wi-Fi connection

Posted by a Superuser, not a Sky employee. Find out more

@Haley3 Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.


After the service checker completes and if it comes back green all good can you click on broadband to run an updated test please. If you get amber or red please follow the on screen instructions.



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