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Discussion topic: No ONT power cable

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Rach080383
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This message was authored by Rach080383 This message was authored by: Rach080383

No ONT power cable

‎04 Jan 2024 11:40 AM

Moved in and got sky broadband activated today but no ONT power cable 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: No ONT power cable

‎04 Jan 2024 01:18 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rach080383 

Its unlikely Sky will accept your report until the day after activation, this is just how their policy/systems work. I would give them a call tomorrow and report you have no ONT power

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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