No Internet

[Mary_Minja]

I recently moved house and I had a Sky - Q box. From there,  I moved the box too my new house. I called an engineer and requested for My broadband and TV too be set up. He came and set up the satellite and also the television. From there he sets up the broadband but then explains that it will take an hour but then if it takes longer then there's something wrong. It's now been a week and I've had no WiFi. I work from home.I realised there was something wrong so I contacted sky about my issue and from there I was given no support or help what so ever. My calls have just been ignored and my request was too receive someone else too repair it. I'm in constant stress and I need serious help.  Please someone reach out too me.

[GD1]

@Mary_Minja  This is a customer helps customer community, no one at Sky can reach out to you as no one knows who you are.

When you spoke to Sky what did they advise?  I find it hard to beleive they are ingnoring your calls, it's more likely you're not getting past the automation?