Discussion topic: No Internet
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Message posted on 24 Feb 2026 12:22 AM
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No Internet
I have no Internet. It says connection to broadband router ✔️ connection to Internet ❌️. Ive tested it, it says all running fine no issues. Cant speak to sky until 8am
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Message posted on 24 Feb 2026 01:41 AM
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Re: No Internet
Same with me!
Message posted on 24 Feb 2026 04:16 AM
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Re: No Internet
@Mike814 @Dadams
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847...
If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-...
This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start
Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Message posted on 24 Feb 2026 05:53 AM
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Re: No Internet
Same here! Diagnostics looks fine, but it isn't....hate this broadband.
Message posted on 24 Feb 2026 11:37 AM
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Re: No Internet
Still nothing this morning, but now recognises there's a problem
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