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Discussion topic: Poor broadband speed

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This message was authored by: IssuewithmyISP

Poor broadband speed

The Sky app is telling me my broadband speed is around 68 Mbps but when I run a speed test from a browser it's less than 1 Mbps and the internet performance is noticeably slow
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This message was authored by: TimmyBGood

Re: Poor broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@IssuewithmyISP wrote:
The Sky app is telling me my broadband speed is around 68 Mbps but when I run a speed test from a browser it's less than 1 Mbps 

The Sky app shows speed arriving by cable as far as the Hub.  If you are using a wireless device to host that browser session then you are 'testing' the local WiFi, not the broadband.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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