Reported no internet on Saturday online. Went through all checks and informed my equipment was good, so engineer would investigate outside. Received text Tues afternoon to say engineer confirmed all working again. Arrived home: It Wasn't. Called Sky Helpline on Wednesday, spoke with a lovely lady, went through all info and checks, came to the conclusion my Hub must be at fault. Replacement Hub ordered. Received new Hub Thursday 1620, (no date on packaging) plugged in as per instructions, waited an hour: same as before. Power Light Green, Wifi Light Green Only. Tried online checks, unplugging, resetting: NO JOY. H E L P !!
