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Discussion topic: No Internet to TV

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Janpre173
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This message was authored by Janpre173 This message was authored by: Janpre173

No Internet to TV

‎13 Aug 2024 10:27 PM

Sky talk wasn't working and still isn't- 2 hours spent with customer service and they asked me to reset my router which I did - now my TV connects to the router but no Internet although 4 lights on hub - have also reset puck and router but NOTHING Service is very poor and starting to wash I had stayed with virgin media
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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: No Internet to TV

‎14 Aug 2024 07:25 AM

Posted by a Superuser, not a Sky employee. Find out more

@Janpre173 where there are 4 green lights but nondata flows Sky recommend powering down the hub for 60 minutesxwhich should reset the connection. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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